Service Provided:

I am completely dissatisfied with your software program for making payments. I tried to change my method of payment from credit card (which I was unaware charges a fee for use) to ACH, and it would not allow me to put in the checking account info. It appears the payment was immediately made when I clicked ACH (showed a $0 balance), but I could not delete the credit card. So I'm not sure if the payment is going to my credit card. There was no confirmation of the account that would be debited. (??) I do not want to pay extra credit card fees!

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Memphis,,TN
July 02, 2026